Links
| CARE Team Member Position Descriptions | Detailed description of all of the different CARE Team positions with a simple organization hierarchy chart showing the reporting structure. |
| LifeWorks (user ID: Alaska password: Spirit) | A comprehensive on-line resource for Alaska and Horizon employees with information on how to cope with life's issues - both big and small. |
| Horizon Air CIRP Program & Alaska Airlines CIRP Program | The Critical Incident Response Program (CIRP) is a group of trained volunteers that are able to respond to any abnormally stressful or traumatic incident involving a Horizon or Alaska employee. |
| American Red Cross (ARC) | Get information on who they are, the services they provide and how you can become involved. This site is also an excellent resource for information on disaster/emergency preparedness. |
| Empathia | Empathia provides crisis management services and an experienced communication center response following critical events, including an Alaska or Horizon Air accident. Their specially trained mental health professionals provide information, intervention, and support to individuals affected by the event (including CARE Team Members). |
| Activation Flowchart | A general flowchart of the activation process for a CARE Team member. |
| National Transportation Safety Board | Learn about the responsibilities of the NTSB, including the agency of Transportation Disaster Assistance and access the Federal Family Assistance Plan for Aviation Disasters. |
| International Critical Incident Stress Foundation (ICISF) | The International Critical Incident Stress Foundation, Inc. is a non-profit, open membership foundation dedicated to the prevention and mitigation of disabling stress through the provision of education, training and support services for all Emergency Services professions. |
| Alaska Airlines / Horizon Air Family Assistance Plan | Document in accordance with the Aviation Disaster Family Assistance Act of 1996 (49 U.S.C. §§ 1136 & 41113) to be filed with the NTSB. |
| Self CARE Tips | Some simple tips to help you get through stressful situations during a response or just when life throws you a curveball. |
| CARE Team Field Manual - "Green Book" | The full CARE Team Field Manual in an electronic version. It is sized exactly the same as your hard copy so that you can replace pages if needed. The Table of Contents has also been corrected. Updated 1/8/2007. |
| CARE Site Response Organization | The organization structure of the CARE Team starting with a CARE Team Member up to Family Assistance Manager. |
| 49 CFR 830.2 | National Transportation Safety Board - Definitions. |
| 49 CFR 830.5 | NTSB - Immediate Notification Regulations. |
| 49 CFR 830.6 | NTSB - Information to be given in a family notification. |
| Federal Family Assistance Plan for Aviation Disasters | Self explanatory. |
| Federal Family Assistance Plan for Aviation Disaster (10/09 rev) | This plan, which is designed to serve as guidance, assigns responsibilities and describes how air carriers and Federal agencies should respond to an aviation accident involving a significant number of passenger fatalities and/or injuries. Organizations given authority or responsibility by legislation should develop procedures specific to their role. |
| Aviation Disaster Family Assistance Act of 1996 | The Act that governs our Family Assistance efforts. |
| Foreign Air Carrier Family Support Act | Rules that must be followed for foreign air carriers and when dealing with foreign passengers. |
| Letter of Understanding | The Letter of Understanding (LOU) that is signed by all CARE Team members prior to joining the CARE Team. |
| Finding the right words | CNN.com article on speaking to a cancer patient. Some good information that can be used when talking with family members. |